What is a Platinum VIP Membership and why am I renting out these Villas?
Platinum VIP is one of the highest levels of ownership that the resort offers. The membership includes member’s only amenities and services such as bars, lounges, cafe, restaurant, entertainment, and promotions. You will have access to the VIP areas and staying as my guest, you will receive the same Excellent Service and Benefits that I also receive when staying at the resort. You will get invited to the VIP Parties and events and be treated as the true VIP that you are. I have joined this resort and have made a significant investment in it. In the great spirit of business, I am leveraging my membership to give you and others a great deal and enjoy this wonderful property just as I do.
What is all-inclusive fee?
All-inclusive fee is a mandatory charge set up by the resort. The rate depends on the accommodation chosen. To see current rates please CLICK HERE. Children between the ages of 2 and 12 years are 50% off the rate, per child per day. The all-inclusive fee includes unlimited food and drinks.
If I want to stay in a condo instead of villa, would the service be different?
Yes, please ask for the applicable RATE.
What do I do upon arrival at the airport in Puerto Plata?
Upon arrival at the Puerto Plata International Airport you will be required to have all your custom and immigration forms completed and ready for inspection. You will also be required to purchase a Tourist Card. Once you complete your forms and pass thru the Customs & Immigration area you will enter the luggage pickup area. Get your luggage and proceed outside the terminal building. Look for a transportation host with a “Name Sign”. You will be taken directly to your resort, please tell the driver you need VIP check in.
How long does it take to get to the resort from the Puerta Plata airport?
Puerto Plata is about 1/2 Hour from the resort.
Does every villa have its own pool?
Yes, every villa has its private pool that is exclusive to you.
If only two people travel, can we reserve 5-bedroom villa?
No because the villa is arranged based on the number of people staying. In circumstance where only one couple travels 3 bedrooms villa is reserved.
Is the Internet available in the villa?
Yes, that is a benefit that I can extend to you. Also, free internet WiFi is available at most beaches and bars
How do I get to the resort?
Once you provide us with your flight arrangements, We will arrange an airport pick up for you.
How much airport transfers?
Transfer from Puerto Plata and Santiago airports are FREE. Santiago airport is 90 minutes from the resort.
Can I rent a car?
Car rentals are readily available, but it is not generally recommended to rent a car. There are no “rules of the road” in the DR, and driving can be hazardous. Insurance is also non-existent. If you decide to rent a car, be careful!
Are there any other Fees?
There are no hidden fees. You will need to pay an entrance fee to the government upon arrival into the Dominican Republic. The entrance fee for visitors is what they call a $10.00 tourist fee.
Transfer from Puerto Plata airport is FREE. Transfer from Santiago airport varies for number of people, but generally a couple pays $70-100.